NexxDigital - computers and operating systems

If you use more than one mobile phone, you may find the call forwarding feature useful. With it, you can redirect calls to another phone number in case you cannot answer for some reason. In this article, we will look at three ways at once how you can enable call forwarding from an Android smartphone to another mobile phone.

In order to enable call forwarding using the Android settings, you need to use the Phone application. This is the application you usually use to view missed calls and dial new numbers. Launch this application, click on the button with three dots and after opening the menu, go to "Settings".

In the settings window, you need to go to the "Calls" section.

And then to the "Call Forwarding" subsection.

In the "Forwarding" section, you will have 4 separate ways to forward calls: "Forward always", "If the number is busy", "If there is no answer" and "If the number is not available".

You can set up call forwarding in any of these ways.

To do this, you need to select a forwarding method, enter the phone number to which you want to forward calls from your Android smartphone, and click on the "Enable" button.

Forwarding with apps

If you don't feel like digging into Android settings, or if you need to frequently change the numbers to which call forwarding is performed, then you can use third-party applications. There are many apps available in the Play Market app store to set up call forwarding.

For example, you can use the application. This application allows you to set up call forwarding and then enable or disable it using a widget on the desktop.

There are also other similar applications. You can find them in the Play Market by searching for "" or ""

Forwarding with an operator

In addition, you can organize call forwarding from your Android smartphone using the services of a mobile operator. This can be done through your personal account on the operator's website or using USSD commands.

For example, for mobile operators from the so-called "Big Four" (Beeline, Megafon, MTS and Tele2), the following commands are responsible for forwarding:

  • Set call forwarding for all calls: **21*phone number#

    • Check: *#21#
    • Cancellation: ##21#
  • Setting forwarding in case of no answer: **61*phone number**waiting time (05, 10, 15, 20, 25 or 30 seconds)#

    • Check: *#61#
    • Cancel: ##61#
  • Setting forwarding in case of unavailability of the subscriber: **62*phone number#

    • Check: *#62#
    • Cancel: ##62#
  • Setting call forwarding in case of busy subscriber number: **67*phone number#

    • Check: *#67#
    • Cancel: ##67#
  • Cancel all previously set redirects: ##002#

But, if you have a different mobile operator, then the commands may differ. You can find out USSD commands for your operator on its official website.

Many have heard of call forwarding, but not everyone understands what it is and how it works. Divert is a special service that allows you to redirect incoming calls from one phone number to another. In this case, the call can be forwarded to both landline and mobile, and even to a foreign number. In order to understand what kind of redirection happens, to note the benefits of the service, which you undoubtedly need to know about, our specialists have prepared this article.

Forwarding Options

There are various call forwarding options, both from cellular operators and IP telephony providers. One of them is our company - whose capabilities allow you to organize call forwarding according to various schemes. Let's consider each of them in more detail.

Unconditional

Unconditional forwarding is the simplest service option. In this case, all incoming calls without exception will be transferred to one specific number. For example, an easy-to-remember number is indicated in ads or on the website, but all calls will be redirected to the manager's number.

Conditional

Conditional forwarding is the transfer of all incoming calls to a specific number, subject to certain conditions.

No response

This option allows you to redirect the call to the specified number if the subscriber does not answer the call. In this case, the maximum waiting time on the line can be set independently.

Phone is off

Calls are redirected to the specified number if it is impossible to establish a connection with the subscriber. Most often this happens at those moments when the subscriber's phone is out of network coverage or is turned off.

Line is busy

Forwarding to another number occurs only in cases where the line being called is busy. The call can be redirected to a reserve number, to any free number, or to the next in line.

"Increasingly"

If for some reason the subscriber cannot answer the call, the call is redirected after a predetermined period of time to the next number in turn. Thus, the call will be transferred to several phones at once.

Per group of rooms

In some cases, it is convenient to forward an incoming call not to one employee, but to a group of certain numbers at once. It turns out that the call will be received by the employee who picks up the phone the fastest, or the one who is currently free.

To a familiar manager

This feature allows you to re-transfer an incoming call to the manager with whom the client communicated the previous time. To do this, the settings set the time interval after which the call will be returned to the queue again if the subscriber did not answer the call. This will allow the client to be more disposed to himself, because he will not have to explain his question to a new operator every time.

Benefits of incoming call forwarding

Some advantages of using such a service for any kind of activity are obvious. It would not be superfluous to emphasize that 1ATS customers experienced much more benefits in practice.

Single company number

It is quite convenient, especially for advertising and commercial purposes, to use a single number in the company. It can be like an old number that is well recognized by customers, or a beautiful one that is easy to remember. In this case, all incoming calls will be received on it, and already within the corporate network will be distributed to available, free or "familiar" employees. You can set up conditional call forwarding so that if the phone is busy or does not answer within three rings, the incoming call is redirected further depending on the specified scenario.

Such a decision will be much more effective than the work of a secretary. Firstly, it will cost the company less, and secondly, the connection between the client and the employee will be much faster, since with the help of forwarding, the search for a free phone is automatic.

The probability of receiving all calls 99.9%

Call forwarding after hours, if the subscriber is busy, if the employee is absent from the workplace, on vacation or did not hear the call, can significantly reduce the loss of potential customers, thereby increasing sales growth and the company's profit. Also, don't forget reputation. If the client did not get through, then it is unlikely that he will have positive emotions about the company. For such cases, there is redirection to the employee's personal number or it is possible to leave a voice message that is sent to the company's e-mail and immediately becomes available for processing.

Receive calls anywhere in the world

If an employee is on a business trip or on vacation in another city or country, you can set up forwarding from his work or home phone to a mobile phone. Thus, he will always be in touch.

Effective internal communication

The call forwarding feature enables the company to effectively organize internal communication. Each employee is provided with a short number to which any phone number, including mobile or home, can be linked. Thus, colleagues do not need to look for the contacts of the employee if he is not there. They will always call him on a short number.

What is stable dialing

In modern business, communication with customers most often occurs through telephone communications. High conversion of visitors to calls on the company's website, effective advertising is all good, but without a stable dialing of customers it is impractical. That is why it is so important to connect the service with various call forwarding algorithms, the organization of which is easy to implement on the basis of a cloud-based PBX from the 1ATS provider.

Today, there are a huge number of ways that will help you connect anonymous control of any phone, regardless of its brand, model and year of manufacture, as well as the pre-installed operating system - Android or iOS (iPhone). The step-by-step instructions will be approximately the same.

In this informative article, we will look at how to forward to another number, forward a text message to email, check the calls of someone else's number deleted.

What is a redirect

Incoming call forwarding is a convenient feature for many subscribers, which allows you to always, regardless of circumstances, get through to a person, even if he is busy, unavailable, or simply cannot answer.

The principle of operation is simple: any call received on your phone is redirected to another number that you specify. Officially, you can only connect your SIM card, because when activating the service, confirmation that you are the owner is required. However, there are methods that allow you to track the conversations of other people's numbers completely anonymously.

The service is useful in such cases:

  • you forgot your phone at home, but you need to receive calls at work;
  • you are in a place where your operator's network does not work, but others do;
  • when you switch from one number to another or change your phone model, you want to temporarily set call forwarding from the old number to the new one.

Varieties of call forwarding and SMS messages

Before you activate the service, you need to decide which type of call forwarding is right for you.

Unconditional for non-response, for unavailability and for employment. Unconditional forwarding works all the time and absolutely all calls will be forwarded.

  • Forward on no answer will be triggered if you have not picked up the phone within a certain time. You adjust this interval yourself from 5 to 30 seconds.
  • Forwarding on unavailability. It is carried out when the mobile phone is out of network access or switched off.
  • Forwarding on a busy line is performed when the first number is busy and the call is transferred to another number.

Remember that you will pay for the redirected call, and its cost will be equal to the price of a regular call according to your tariff plan, although using the redirection service is free. When contacting the customer center, the operator may charge an additional fee for setting call forwarding. For example, in MTS it costs 30 rubles.

How to set up call forwarding to another number

In order for all incoming calls to be redirected from one mobile number to another, you need to use:

1. Phone menu or using special codes

2. Contact the customer service

3. Personal account of the mobile operator.

4. In our service

The most affordable way to turn on call forwarding is through your phone settings. Below is the instruction for Android and iOS. Works through any Russian operator - MTS, Beeline, Megafon, Tele2 or Yota

Enabling call forwarding on iOS:

go to "Settings" -> "Phone" -> "Forwarding".

Enabling call forwarding on Android:

open in the application "Phone" -> "Settings" -> "Calls" -> "Call forwarding"

Similarly, you can enable forwarding via USSD request:

**21*phone number for forwarding# and call button.

21 is the unconditional forwarding code, in which all calls will be transferred without exception.

67 is a call forwarding command if your phone is busy, i.e. you are talking to a person on the line.

62 - call forwarding will be set if the phone has lost connection with the tower and is out of network coverage, or is completely turned off.

61 - forwarding will turn on if you do not answer the call to the previous number.

##002# - cancel all set redirects.

If you do not have access to the phone from which you want to set call forwarding, call the operator's subscriber service. The dispatcher will connect it to any number for you. Naturally, only after you confirm your identity by dictating your passport data specified in the contract with the operator.

The forwarding setting is displayed with a special icon in the status bar:

How to enable call forwarding of someone else's number

As you already understood, you can only set up your own call forwarding. In order to connect someone else's number, you must have access to it, however, in this case, acting through the phone, most likely, you will be noticed! After all, if duplication of calls is configured, then there is a special icon and the owner will easily expose you.

In order to avoid unpleasant situations, we suggest ordering a service for anonymous forwarding of SMS and calls to any mobile number in our service. So you can receive daily reports on someone else's conversation.

How duplication of other people's SMS messages works

If an incoming message arrives at the desired number, then it is sent to your phone in real time with text, it works automatically, like a regular email forwarding.

All our activities are carried out through the server of the cellular company. We do not contact the subscriber number in any way and make the settings exclusively through the mobile server, so the person will not notice anything, there will be no notifications and icons.

How does duplication of calls to someone else's number happen

If we synchronize two numbers, for example, one will belong to the wife, the other to the husband. If there is an incoming call on the first phone and it is immediately redirected to someone else's, then only the second phone will receive it. Therefore, we do not recommend doing such synchronization, since absolutely all calls will be forwarded to your number. The subscriber will clearly notice the catch and most likely change the SIM card as non-working.

Therefore, we do delayed forwarding, i.e. Once a day, you receive a report with all the numbers with which the subscriber communicated by e-mail. This function is completely hidden and invisible, in addition, the person will not know that his number is set to duplication. You, in turn, will exercise anonymous control of the other subscriber.

Conditional call forwarding, what is it? This question often arises among subscribers who first encountered the redirection of an outgoing call to another number. In this article you will find a detailed description of this mobile service. Find out in which cases the option can be useful, and how it can be activated / deactivated.

What is call forwarding?

What does "Call Forwarding" mean? This service allows you to always stay in touch by redirecting outgoing calls. The service is fully automated and the cellular provider is fully responsible for its operation.

Any subscriber who has two or more SIM cards can use the service. In addition, SIM cards may belong to different telesystems, or even to other subscribers (in the case of corporate tariffs).

There are two types of service: unconditional and conditional forwarding. In the first case, all calls without exception will be redirected to another number.

In the case of conditional forwarding, the subscriber will be able to independently set the parameters according to which calls will be redirected. According to the rules of the service, the option can be used in such cases:

  1. The user is unavailable and out of network coverage.
  2. The subscriber communicates on the first line, and cannot receive a call.
  3. The subscriber does not pick up the phone for a certain time (the time interval after which the caller will be redirected can be set independently).

And now let's look at the cases in which this function can become useful.

Note! The unconditional type of service, in most cases, will be useful in the state of international roaming, or when blocking the main number.

Enabling conditional call forwarding may be necessary in the following cases:

Low battery

Even the most responsible subscriber may find himself in a situation where a call from an important person should come in, and the phone's charging is at zero. Enabling the function will make it possible to receive a call on another cellular device. Moreover, it can be either a second mobile phone or a friend’s phone or a work device.

Line 1 busy

When the subscriber is already talking on the first line, the calling party will be redirected to a free number. This feature will be quite convenient in a workflow environment. For example, if the manager is having an important conversation, the person calling him will be redirected to the phone of a trusted employee through whom he can resolve his issue.

Today, mobile coverage is available even in the most remote corners of Russia. However, even now, white spots can be found on the map of Russian television systems. Places with insufficient coverage can be called remote regions of the country, some northern directions of the Russian Federation.

However, it is not necessary to go to the edge of geography in order to be out of coverage. Communication may be interrupted in the subway, during air flights or in underground passages. In such cases, also the calling party will be redirected to another available telephone line.

No answer

If it is not possible to answer an incoming call, after a specified period of time (according to the standards of many telesystems, after 30 seconds), the calling party is redirected to a free telephone line.

Phone number replacement

When changing a SIM card, phone number, or when switching to another mobile operator, with the call forwarding option, you can not worry that any call will be lost. In this case, absolutely all incoming calls will be redirected to the new subscriber number.

Unconditional forwarding for any Russian telesystem (Beeline, MTS, Megafon, Velcom, Yota) can be activated by sending the USSD code * * 21 * phone number # . Immediately after connecting this service, absolutely all calls will be forwarded to the specified number.

Activation is free. There is no subscription option. The cost of one minute of conversation will be calculated in accordance with the terms and conditions applicable to a particular number.

The combination for connecting conditional forwarding on the phone, each telesystem has its own. You can find out the service activation code on the website of your provider, in the Personal Account of the telesystem, by calling the hotline, or at the nearest office of your mobile operator.

You can remove unconditional forwarding by sending a system request # # 002 # . Immediately after dialing the number and sending the code, the option on the phone will be deactivated. This USSD number is valid on all Russian TV systems.

You can find ways to turn off conditional forwarding for various telesystems on the website, in your personal account, at the office of the telesystem or by calling technical support, one or another provider.

Business people must constantly be in touch with their partners and colleagues, but there are often situations when a person is not in the office, busy or already communicating with other people. At the same time, everyone is well aware that the caller does not care at all, for what reason, instead of showing readiness for dialogue, he heard only short beeps and could not make contact, therefore, in order not to encounter similar situations and not push partners away from himself, many conditional call forwarding is used. What it is and how it works, not everyone knows today, although the service has existed for a long time and is quite widespread.

When might it be needed?

Before you figure out what call forwarding is on a phone, it’s worth analyzing a few situations in which modern people may really need this service. Time is the most valuable resource today, so business people try to take care not only of their time in general, but also of the minutes they spend on useless calls from your business partners. Clients and partners almost always appreciate the attention and care for their interests. Time wasting issues can be avoided if conditional call forwarding is enabled. What it is, your subscriber may not even know, but the effect of this service will be more than noticeable for him.

The battery is dead, there is no way to receive a call, negotiations are being carried out on a parallel line, a new number has been entered - these and many other reasons can lead to the fact that the call forwarding service is turned on.

What it is?

Now let's look at what "call forwarded" means. When this service is enabled, when a person tries to call your number, an automatic check is made to see if you can receive the call, and if you do not have such an opportunity, then in this case it will be redirected to some other number specified by you. Often, operators (or with the help of special equipment) provide for the possibility of entering a whole list of numbers, and if it is impossible to answer, redirection is made to any of them.

Thus, the subscriber may not even know what call forwarding means and that you have it enabled in principle, but at the same time he will instantly receive an answer without any expectations.



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NexxDigital - computers and operating systems